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Cover Story:
Why Is The ED Such A Pain?
The emergency department has a culture all its own with a unique set of challenges to match. It's also your hospital's window to the community. So you'd better make it work.

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Alternative Goes Mainstream
A growing number of hospitals are embracing alternative treatments to boost patient satisfaction and improve care quality. But can integrative medicine programs make money?
Homeless Housing
Finding the Right Carrot
The Corner Office
Five Minute Consult
Where Did We Put That Wheelchair?
Asset tracking systems can help hospitals keep tabs on their ever-moving inventory. But one size does not find all.
Beta Maximizer
Reporter's Desktop
Claiming Their Due
Many providers struggle to bill for services amid a maze of contractual allowances, but sophisticated software is helping some hospitals and physician groups better manage the time value of money.
Money Talk
Armchair Finance
Full Disclosure
Building from Scratch

Making the Difference

The HealthLeaders 20 featured in this issue—people chosen by our editorial team for making a difference in healthcare—reflect not only the world of healthcare today but the world.

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