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Cover Story:
Governance Reinvented
The days of the rubber-stamp healthcare board are numbered. With increasing pressure on nonprofit boards to be more attentive, trustees must be engaged in far more than just financial matters. As a result, the trustee...

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The Patient Perspective
Welcoming patients and family members into the administrative inner circle can be scary for hospitals, but the right approach can ease the transition.
No Meetings Allowed
Michigan’s Spectrum Health makes sacred space on its calendar off-limits to meetings.
Five-Minute Consult
Intensivist Impact
Hospitals are increasingly turning to intensive care specialists to improve ICU outcomes.
An inside look at an IT contract.
Reporter’s Desktop
Debunking EMR Myths
Providers share some lessons learned en route to clinical documentation automation.
'Googling' for Cash
Coding gets a tech infusion from a Google-like search engine.
Armchair Finance
Electric Returns
Hospitals cash in on excess power capability.
Money Talk
Debt Deliverance
With the deck stacked in favor of hospitals, many are borrowing rather than funding capital needs with cash.
Creative with Compensation
Practices are revamping their arrangements with physicians to avoid the high cost of re-recruiting.

Making the Difference

The HealthLeaders 20 featured in this issue—people chosen by our editorial team for making a difference in healthcare—reflect not only the world of healthcare today but the world.

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