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Cover Story:
The Banks Are Coming
With hefty profits on the line, financial institutions and their rapid transaction speeds are coming to healthcare—and the bargain-hunting consumer won’t be far behind.

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Five Minute Consult
Making Honesty the Policy
Many hospitals are discovering that error disclosure brings financial rewards and an imageboost—not million-dollar lawsuits.
Marketing Among Giants
That high-ranking neighbor may not be as tough a competitor as you think.
Staff the Halls
Five tips for managing the holiday scheduling nightmare.
Had Your Shots?
New JCAHO recommendations encourage hospital employee flu vaccinations.
Behind the Wires
Judy Murphy overlays common applications across multi-hospital Aurora Health Care.
DEAL!
An inside look at an IT contract.
Nothing Measured, Nothing Gained
ROI on technology investments can be found—if you know where to look.
Reporter's Desktop
Watch What You Plug In
A Memphis hospital clamps down on external devices to safeguard its data.
Armchair Finance
Chain of Tools
Barcode-enabled handhelds help cut labor and supply costs.
Lightening the Load
Revenue cycle outsourcing remains a popular option for many physician groups.
Money Talk
Sharing to Survive
Some fiercely independent docs are staying solo clinically by joining forces financially.
Underinsured? Who, Us?
Hospitals aren’t used to that term being applied to them.

An Agenda for the Board

The trend of mergers, acquisitions, partnerships, and affiliations of healthcare organizations continues, creating ever-larger entities and sometimes unlikely bedfellows. How long will it persist?

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