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Cover Story:
Small-Town Grit
Consumers expect up-to-date technology, well-kept facilities and top-notch medical care whether they are at a large urban medical center or tiny Washington County Hospital in Nashville, Ill. Faced with tight operating...

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Outpatient Outlook
As more procedures move out of hospitals and into freestanding care centers, providers should heed subtle shifts that may affect the future of outpatient services.
Diversions with a Purpose
Employee Matchmaking
Work Force Awareness
Moving Day
Change is Good . and Scary
Five-Minute Consult
How Do You Teach IT?
A flood of technological innovation has made user training more important than ever. Here are five lessons learned.
Labor Lesson
Reporter's Desktop
DEAL!
Room to Grow
A new medical school affiliation forces Houston’s St. Luke’s to find additional capacity without construction—and fast.
Helping Hand
So Many Projects, So Little Money
Armchair Finance
Money Talk

Mission Possible

Mission statements are often mocked for being uselessly generic. Random mission statement generators (really) can spit out any combination of "trust" and "teamwork" and "patient needs." Yet many real mission statements adopted by hospitals and healthcare systems are seriously specific, with careful and clear thought given to who should be served, how they should be served, and how management and the medical staff should work together toward those ends.

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