Why Is The ED Such A Pain?
The emergency department has a culture all its own with a unique set of challenges to match. It's also your hospital's window to the community. So you'd better make it work.
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Cover Story:
Alternative Goes Mainstream
A growing number of hospitals are embracing alternative treatments to boost patient satisfaction and improve care quality. But can integrative medicine programs make money?
A growing number of hospitals are embracing alternative treatments to boost patient satisfaction and improve care quality. But can integrative medicine programs make money?
Where Did We Put That Wheelchair?
Asset tracking systems can help hospitals keep tabs on their ever-moving inventory. But one size does not find all.
Asset tracking systems can help hospitals keep tabs on their ever-moving inventory. But one size does not find all.
Claiming Their Due
Many providers struggle to bill for services amid a maze of contractual allowances, but sophisticated software is helping some hospitals and physician groups better manage the time value of money.
Many providers struggle to bill for services amid a maze of contractual allowances, but sophisticated software is helping some hospitals and physician groups better manage the time value of money.
Mission Possible
Mission statements are often mocked for being uselessly generic. Random mission statement generators (really) can spit out any combination of "trust" and "teamwork" and "patient needs." Yet many real mission statements adopted by hospitals and healthcare systems are seriously specific, with careful and clear thought given to who should be served, how they should be served, and how management and the medical staff should work together toward those ends.
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