The Banks Are Coming
With hefty profits on the line, financial institutions and their rapid transaction speeds are coming to healthcare—and the bargain-hunting consumer won’t be far behind.
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Cover Story:
Making Honesty the Policy
Many hospitals are discovering that error disclosure brings financial rewards and an imageboost—not million-dollar lawsuits.
Many hospitals are discovering that error disclosure brings financial rewards and an imageboost—not million-dollar lawsuits.
Marketing Among Giants
That high-ranking neighbor may not be as tough a competitor as you think.
That high-ranking neighbor may not be as tough a competitor as you think.
Staff the Halls
Five tips for managing the holiday scheduling nightmare.
Five tips for managing the holiday scheduling nightmare.
Had Your Shots?
New JCAHO recommendations encourage hospital employee flu vaccinations.
New JCAHO recommendations encourage hospital employee flu vaccinations.
Behind the Wires
Judy Murphy overlays common applications across multi-hospital Aurora Health Care.
Judy Murphy overlays common applications across multi-hospital Aurora Health Care.
DEAL!
An inside look at an IT contract.
An inside look at an IT contract.
Nothing Measured, Nothing Gained
ROI on technology investments can be found—if you know where to look.
ROI on technology investments can be found—if you know where to look.
Watch What You Plug In
A Memphis hospital clamps down on external devices to safeguard its data.
A Memphis hospital clamps down on external devices to safeguard its data.
Chain of Tools
Barcode-enabled handhelds help cut labor and supply costs.
Barcode-enabled handhelds help cut labor and supply costs.
Lightening the Load
Revenue cycle outsourcing remains a popular option for many physician groups.
Revenue cycle outsourcing remains a popular option for many physician groups.
Sharing to Survive
Some fiercely independent docs are staying solo clinically by joining forces financially.
Some fiercely independent docs are staying solo clinically by joining forces financially.
Underinsured? Who, Us?
Hospitals aren’t used to that term being applied to them.
Hospitals aren’t used to that term being applied to them.
Mission Possible
Mission statements are often mocked for being uselessly generic. Random mission statement generators (really) can spit out any combination of "trust" and "teamwork" and "patient needs." Yet many real mission statements adopted by hospitals and healthcare systems are seriously specific, with careful and clear thought given to who should be served, how they should be served, and how management and the medical staff should work together toward those ends.
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