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Cover Story:
The Big Bang
Think your hospital can’t make a rapid IT rollout work? These organizations did. Here are six keys to making it happen.

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The Fewer, the Better
When it comes to setting organizational goals, many executives are discovering the virtues of trading cluttered strategic plans for a new approach: Keep it simple.
Is There a Turnaround Consultant in Your Future?
Resident Rules
Nothing to Fear: The Myths of Same-Day Scheduling
Five-Minute Consult
Behind The Wires
Brian Jacobs hopes to raise Children’s National Medical Center’s already impressive array of information technology to an even higher level.
Found in Translation
Reporter's Desktop
DEAL!
How Do You Fight Bad Debt?
It’s not easy. But some hospitals are improving information systems and training to help cut back on costly write-offs.
Hired Help
Pulling Ahead
Doing Well by Doing Good
Armchair Finance
Money Talk

Mission Possible

Mission statements are often mocked for being uselessly generic. Random mission statement generators (really) can spit out any combination of "trust" and "teamwork" and "patient needs." Yet many real mission statements adopted by hospitals and healthcare systems are seriously specific, with careful and clear thought given to who should be served, how they should be served, and how management and the medical staff should work together toward those ends.

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