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Cover Story:
Love Thy Vendor?
Providers and IT suppliers don't get along, right? You can build a partnership of trust with your vendor--and actually get what you pay for. Here's how.

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Executives Among Us
Before you launch an exhaustive CEO search, look around: Your future leader may be standing right in front of you.
The Corner Office
Five Minute Consult
Unwelcome Surprises
Early adopters say clinical information technology is often worth the price, but unanticipated costs lurk in every corner.
Old Tech, New Tricks
Let's See Some ID
Reporter's Desktop
Deal!
Know Your Patients, Get Paid Faster
A variety of software products are helping revenue centers receive more money more quickly.
An Agency All Your Own
Money Talk
Armchair Finance
Many defined-benefit pension plans in need of a workout

Mission Possible

Mission statements are often mocked for being uselessly generic. Random mission statement generators (really) can spit out any combination of "trust" and "teamwork" and "patient needs." Yet many real mission statements adopted by hospitals and healthcare systems are seriously specific, with careful and clear thought given to who should be served, how they should be served, and how management and the medical staff should work together toward those ends.

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