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Cover Story:
Time to Put Patients First
How America's hospitals have lost touch with their top priority—and what healthcare leaders are doing to fix it.

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Outpatient Care: Strategic Growth Lives Here
With more procedures migrating, what path should you follow?
Five-Minute Consult
Mayo's Medicare Move
Web-Based Wonders
Cyber portals unite competitors, engage patients, and improve safety.
Getting Personal
Future Tense: Body Sensor Networks
Self-Pay and the Bottom Line
New approaches put patients back into POS collections.
Money Talk
Coupling to Cope
Patient-Centered Surgery
Making surgery more patient-centered requires careful coordination and better feedback from patients and their families.

Scorekeeping
What's your score? That question piques curiosity and creates competition like few others, as this issue's cover story details.
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