The Connected Patient
From scheduling appointments to viewing lab results, more healthcare consumers are demanding information access 24 hours a day. Some innovative providers are using interactive online services to open their data caches to...
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Cover Story:
Gather ’Round
Group medical appointments improve efficiency for docs while giving patients more face time.
Group medical appointments improve efficiency for docs while giving patients more face time.
Grading Your Nurses
Report cards help hospital leaders develop nurse-staffing plans that work.
Report cards help hospital leaders develop nurse-staffing plans that work.
Recruit While You Teach
Harvard Children’s internship program gives the hospital an employee recruitment base and students some valuable healthcare management experience.
Harvard Children’s internship program gives the hospital an employee recruitment base and students some valuable healthcare management experience.
Rethinking Patient Safety
Hospitals are getting results from initiatives focused on teamwork, quick reactions and bringing patients into the loop.
Hospitals are getting results from initiatives focused on teamwork, quick reactions and bringing patients into the loop.
The Power of Consolidation
After leading St. Agnes’ transition from multiple systems to a single IT platform, William Greskovich has his eyes on a new prize: CPOE.
After leading St. Agnes’ transition from multiple systems to a single IT platform, William Greskovich has his eyes on a new prize: CPOE.
DEAL!
An inside look at an IT contract.
An inside look at an IT contract.
Space Hogs
Massive digital records present a familiar problem from the paper chart era: Where do you store it all?
Massive digital records present a familiar problem from the paper chart era: Where do you store it all?
Worldwide Integration
Robert Foster spearheads the Military Health System’s mammoth electronic health record project.
Robert Foster spearheads the Military Health System’s mammoth electronic health record project.
Consumerism Litmus Test
Omaha’s Alegent Health prepares for consumer-directed care by doing market research on itself.
Omaha’s Alegent Health prepares for consumer-directed care by doing market research on itself.
Friendly Takeover
Moving medical records into the finance department pays off for California system.
Moving medical records into the finance department pays off for California system.
Not On Call
‘Surgicalist’ concept gains acceptance among physicians and helps keep the patients flowing.
‘Surgicalist’ concept gains acceptance among physicians and helps keep the patients flowing.
Mission Possible
Mission statements are often mocked for being uselessly generic. Random mission statement generators (really) can spit out any combination of "trust" and "teamwork" and "patient needs." Yet many real mission statements adopted by hospitals and healthcare systems are seriously specific, with careful and clear thought given to who should be served, how they should be served, and how management and the medical staff should work together toward those ends.
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