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Cover Story:
The Connected Patient
From scheduling appointments to viewing lab results, more healthcare consumers are demanding information access 24 hours a day. Some innovative providers are using interactive online services to open their data caches to...

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Recruit While You Teach
Harvard Children’s internship program gives the hospital an employee recruitment base and students some valuable healthcare management experience.
Grading Your Nurses
Report cards help hospital leaders develop nurse-staffing plans that work.
Gather ’Round
Group medical appointments improve efficiency for docs while giving patients more face time.
Five Minute Consult
Rethinking Patient Safety
Hospitals are getting results from initiatives focused on teamwork, quick reactions and bringing patients into the loop.
Worldwide Integration
Robert Foster spearheads the Military Health System’s mammoth electronic health record project.
Space Hogs
Massive digital records present a familiar problem from the paper chart era: Where do you store it all?
Reporter’s Desktop
DEAL!
An inside look at an IT contract.
The Power of Consolidation
After leading St. Agnes’ transition from multiple systems to a single IT platform, William Greskovich has his eyes on a new prize: CPOE.
Money Talk
Friendly Takeover
Moving medical records into the finance department pays off for California system.
For Docs, Teamwork pays off
Consumerism Litmus Test
Omaha’s Alegent Health prepares for consumer-directed care by doing market research on itself.
Armchair Finance
Not On Call
‘Surgicalist’ concept gains acceptance among physicians and helps keep the patients flowing.

Addressing the Big Challenges

The buzz about Big Data for the healthcare industry is getting louder.

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