Hospitals Entice Patients with iPads, Quiet Spaces

Marianne Aiello, January 8, 2014

Some hospitals are kicking off the new year with plans to improve the patient experience by upgrading patient rooms and birthing suites, and even doing away with waiting rooms.

As evidenced by suddenly overcrowded gyms near and far, a new year is about a fresh start. For many of us, it's time to start eating better, to get back into shape, and to revamp that tired wardrobe. And we're not alone. Some hospitals are heeding the annual call for renewal and revival, too.

Several hospitals and health systems rang in the new year by focusing on plans to retool parts of their buildings in order to make them more attractive, offer better infection control, provide a quieter healing environment, and ultimately, create an improved overall patient experience.

Three hospitals in particular have caught my eye. Here's how these organizations are spending millions of dollars in the hope of attracting new patients.

Larger, Quieter Patient Rooms
Jupiter Medical Center, a 283-bed Florida hospital, is applying patient-centered design principles to its $44 million Florence A. De George Pavilion addition. The new wing will boast large patient rooms—nearly double the size of those in the main hospital—each with a dedicated area for family members.


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