How iPads Improve the Patient Experience

Marianne Aiello, April 11, 2012

Since the first-generation iPad hit the market in 2010, physicians have embraced the gadget and its apps, many of which enhance or expedite clinical care. But until recently, the patient experience has not been directly influenced by Apple's hit device, other than by way of the patient being impressed with their physician’s technological prowess.

Lately, app developers and hospitals have been rethinking the iPad’s potential in the patient experience and have been using the tablet in creative ways.

iPads as Patient Guides
Mayo Clinic has begun using content- and app-loaded iPads to help guide patients through their hospital experience. Earlier this month the health system posted a video depicting iPad use on its YouTube page.

Each heart surgery patient is given an iPad to help them visualize and prepare for their plan of care.

"The iPad is a nice way to navigate through some of those resources and keep track on a daily basis that you’re doing the things you need to do to make sure you’re doing the things that you should be," heart patient Randy Sterner said in the video.

From what we can see in the video, the tailored app includes the patient’s daily schedule, information about the hospital stay, patient education information, and notes about planning for recovery.

Marianne Aiello

Marianne Aiello is a contributing writer at HealthLeaders Media.

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