3 Takes on Honing Nurse Management Teams
Kathleen Culhane Guyette, MSN, RN, NEA-BC
SVP, Patient Care Services
President, Regional Member Hospitals, Mission Health System
Our biggest challenge has really been getting talented leaders within the local communities. When we gradually added on these small rural hospitals, we really found that the talent pool within the organization just wasn't where we wanted it to be."
About two to three years ago we did a lot of external recruitment and we had folks out of the main campus in Asheville that were really interested in becoming managers at the rural hospitals and learning at that level. So we did some internal transfer and development of leaders.
Not having that internal talent pool was really painful for the local communities, so we committed to a program that would grow our own. We've set a goal of identifying key leaders within the organization that we can then grow and mentor to be future leaders in those hospitals.
We have a program called Communications in Healthcare which puts nursing and physician leaders through a-day-and-a-half curriculum about how to have crucial conversations, but we now need to develop an add-on to that for nurse managers.