InformationWeek, April 10, 2014
At most hospitals, nurses are still required to communicate with colleagues and doctors via Voice over IP (VoIP) or pagers. But many nurses, who tend to be constantly on the go, are increasingly ignoring policy and are texting from their smartphones instead. This approach carries risks: Not only are the phones insecure, but they could also introduce germs into sterile environments. Pagers may be less risky, but they aren't efficient. They cost US hospitals $8.3 billion in 2013, according to a report by the Ponemon Institute: $3.2 billion through time-consuming discharge processes and another $5.1 billion while clinicians waited for patient information.