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RAC Preparations Well Under Way Despite Budget Issues

Andrea Kraynak, for HealthLeaders Media, November 17, 2009

In addition, nearly two-thirds of respondents reported having a physician on their RAC team.

When it comes to managing RAC appeals, two-thirds of survey respondents have a program in place to handle the process, but their methods differ:

  • Nearly 50% indicated that they will manage the process with no outside help

  • One-third said they would use a combination of internal staff members and external help

  • Four percent would entirely outsource their appeals to a third party

Survey results also indicated that providers are taking advantage of RAC education available in a multitude of formats, and it appears that cost is not necessarily a barrier for many when it comes to taking advantage of RAC education. Fifty-seven percent of respondents reported listening to paid audio conferences or Webinars; 43% reported learning about the RAC program from a live seminar.

To download a free copy of the "RAC Preparedness Benchmarking Report," visit the Revenue Cycle Institute Web site, and click on "White Papers."


Andrea Kraynak, CPC, is senior managing editor of Medical Records Briefing and HIM Connection. She may be reached at akraynak@hcpro.com.


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