ThedaCare has long used the Lean methodology in its approach to process improvement, so it was only natural for the organization to review its budget process with this approach. Olson's goal was to create a document from which ThedaCare could get the information it needed quickly while achieving period-over-period improvement. He also wanted a financial forecast that was connected to strategy and daily operations.
Starting in the fall of 2010, Olson's team set targets in two areas. To look ahead with financial planning, they wanted:
To help with day-to-day financial management, the goals were: