Humana Tests Remote Patient Monitoring to Reduce Readmissions
The remote monitoring program, dubbed eNeighbor, sets up 11 sensors throughout a participant's home. There are four types of sensors:
- Motion sensors placed on walls that monitor the movement pattern within the home
- Contact sensors placed on the refrigerator or kitchen cabinets
- Bed sensors placed between the mattress and box springs
- Toilet sensors that monitor flushes
Together the sensors and Healthsense software collect information to establish the daily routine of each participant. No biometric measurements such as blood pressure are included. The daily routine is the benchmark for establishing when medical assistance is needed without a person needing to check in, punch a button, or pull a cord.
The goal is to detect changes in daily activities. If a participant typically opens the refrigerator door at 7 am but doesn't one morning, then a telephone call will be made to the home. If no one answers, then the care manager and the member's emergency contact will be alerted.
More subtle changes can also be identified. "We can learn about things like restless sleep, which could mean a member is in pain, or increased toileting, which could indicate a urinary tract infection. Information like that can help us to get our members connected with their physician faster and helps us update their care plans," says Streible.
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