5 Ways to Reduce Nursing Turnover in Year One
"With this economy, what we have experienced is a nurse gets an offer they are going to take it. But if there is a lot of competition in the area, they are going to take the job to get the experience and then jump at the next best offer," Patel says.
PwC Saratoga found that first-year nursing turnover can run as high as 60% in some of the 40 healthcare systems that participate in its Human Capital Effectiveness Benchmarking Report. The median first-year turnover was 17.1% for the report's "best practices" health systems, and PwC Saratoga interviewed them to find a common theme for their relatively successful nurse retention.
1. Schedule competency-based interview processes/selection testing that includes cultural fit.
Best practice hospitals use competency-based interviews/selection testing based on a standard set of questions to identify qualities and skills. One system grades "B" or "C" level candidates for certain roles but must hire only "A" candidates for others. These systems have found a correlation between those who meet the requirements of the upfront selection process and lower turnover.
Successful health systems also are increasingly aware of the importance of creating a good fit along cultural and ethical lines. The candidate assessment includes behavioral questions and bringing other nurses in for a team interview. One system job shadows during the interview to give candidates a firsthand view of the work environment and culture.
- CEO Exchange: Preparing for Population Health
- EHR Systems 'Immature, Costly,' AMA Says
- Advocate, NorthShore Deal Would Create 16-Hospital System
- Better HCAHPS Scores Protect Revenue
- Narrow Networks Cut Costs, Not Quality, Economists Say
- 3 Strategies for Retaining Millennial Employees
- 'Early Offer' Malpractice Programs May Spur Reform
- Power of price: In South FL and the nation, healthcare costs often are shrouded in secrecy
- Two NY hospitals to offer free hip and knee replacement surgeries for qualifying patients in December
- Hospital mergers may lead to higher prices