Stressed Employees Need HR Resources, Boundaries
President of the Board of Directors of ASHHRA
"I've been in healthcare for 18 years, and… over the last couple years, it feels like the pace of work is faster and things are more intense. There's definitely more stress on the employees than there has been in the past," Maureen O'Keeffe, SPHR, CHHR, vice president and chief human resource officer at St. Luke's Health System in Boise, ID told me during a recent interview. O'Keeffe, who is also president of the board of directors of The American Society for Healthcare Human Resources Administration (ASHHRA) agrees that the implementation of the healthcare reform law has created a sense of uncertainty and insecurity for healthcare workers.
Let Them Know Help is Available
But is it HR's job to help guide stressed out employees in the first place?
"Partly, I think so," O'Keeffe said. "It's our responsibility to set up the systems that help them find the right resources, then make the resources known so they don't have to come to HR to find them."
'Many employers, hospitals and universities have already implemented less-traditional ways to help their employees relax and take stressors off their minds, from the functional (free childcare on-site) to the invigorating (yoga and Zumba classes) to the quirky (a roomful of puppies).
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