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Hospitals Work on Processes, Elements of Change Management

Matt Phillion, for HealthLeaders Media, March 19, 2010

The following are tips for effective meeting management:

  • Communicate the agenda at the beginning of the meeting

  • Develop and enforce meeting rules

Prevent interrupting when someone else is talking, and maintain a level of respect among participants as well.

Roles are important. Know who is:

  • Leader

  • Facilitator

  • Timekeeper

  • Note taker

And know how precious time is. End every meeting five to 10 minutes early to allow people time to get to their next meeting, Marshall said.

Matt Phillion, CSHA, is senior managing editor of Briefings on The Joint Commission and senior editorial advisor for the Association for Healthcare Accreditation Professionals (AHAP).

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