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Parkland Makes Progress on CAP, but Safety Concerns Remain

Margaret Dick Tocknell, for HealthLeaders Media, August 8, 2012

In the report, A&M consultants lay the blame for these problems on the inability of some members of the hospital’s senior management team to drive "a true operations turnaround situation." In mid-July Parkland announced a new interim senior leadership team, which Debbie Branson, chair of the hospital's board of managers, characterized in a HealthLeaders Media interview as a team with "much-needed turnaround experience in the healthcare industry."

The June report is the third in a series of required monthly updates submitted to the Dallas office of the Centers for Medicare & Medicaid Services by Alvarez & Marsal Health Industry Group, a Washington D.C.-based management consulting firm that specializes in performance improvement.

The 36-page report was released Tuesday by CMS as part of a freedom of information request by HealthLeaders Media. The report itemizes about 400 tasks and action items, as well as completion dates, from the safety net hospital’s corrective action plan (CAP). Parkland has completed approximately 280, or 70% of the tasks.

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