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HL20: Harlan M. Krumholz, MD, SM—Collaboration Critical to Discovering Best Practices

Chelsea Rice, for HealthLeaders Media, December 2, 2013

Whether examining care coordination or communication at the point of discharge, as the director of the Robert Wood Johnson Clinical Scholars Program at Yale and director of the Yale-New Haven Hospital Center for Outcomes Research and Evaluation, Krumholz has shined a light on outcomes-based quality metrics with a focus on collaboration and transparency. His work has directly led to improvements in the use of guideline-based medications, the timeliness of care for acute myocardial infarction, public reporting of outcomes measures, and the current national focus on reducing the risk of readmission.

Over the years, that initial collaborative effort at Yale has expanded to include a lot of strategic partnerships and "good friends" working with the center to try to make a difference.

"By working together, we can make sure we promote the common good and avoid the potential for unintended adverse consequences," says the cardiologist.

Krumholz is pleased with where healthcare is headed today. Hospitals are beginning to learn from one another and share best practices as the industry grows and expands. The industry is having conversations it never would have had five years ago, he says.

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