Physician E-Mail Sends a Clear Message
Qualify for a free subscription to HealthLeaders magazine.
- Message threads were shorter than one might think; on average, exchanges contained just slightly more than one patient message and one physician message
- Most patient-generated e-mails were not frivolous: 63% required clinical assessments or decisions and 24% required clinical action such as ordering a lab test
Physicians don't get paid to return phone calls, either, but most still call their patients when warranted. It's time for physicians to overcome their resistance to online messaging. And if they don't? I say we take away their smartphones and see how they like being disconnected from their own worlds.
- As Medicare Advantage Cuts Loom, Disagreement Over Program's Stability
- Surgical Checklists Unused in 10% of Hospitals, CMS Data Shows
- Doctors Feel Pressure to Accept Risk-based Reimbursement
- A Fresh Look at End-of-Life Care
- 3 in 4 Patients Want E-mail Consultations
- Heart Attack Patient Costs Skyrocket Beyond 30 Days
- 3 Insider Tips on Cutting Costs without Strangling Growth
- ACGME Chief Sees 'Huge' Risk of Error in Proposed Assistant Physician Licensure
- 4 Tectonic Shifts Shaking Up Healthcare
- Centralizing the Revenue Cycle Protects the Bottom Line