Qualify for a free subscription to HealthLeaders magazine.
Administrator, Trinity Kenmare (ND) Community Hospital
Positive outcomes and feedback from patients and their families tell us we are on track. They have to feel comfortable with you and trust you, as well. It is easier in a smaller facility than in a larger facility. The patients you ask the questions of are more involved intimately with the staff. We get to know them and their families and their likes and dislikes. The staff knows how much impact they can have, and they have either personally used the hospital or family or friends have used the hospital, and if you work at a place, obviously you want people to be pleased with the care they got or the treatment they got.
Not all healthcare can have good results, but it doesn't mean it can't be as good as it can be by looking at those things that you can do for each person in each interaction you have with them. I can't take away your disease, but what can I do to try to make today better for you? Most people don't stay in healthcare unless you have a personal mission to serve others, because it is too hard. You can get other jobs that pay better.
- New G-Codes to Pay Doctors for Broad Array of Non-Face-to-Face Care
- CMS Sets 2014 Pay Rates for Hospital Outpatient and Physician Services
- Telehealth Improves Patient Care in ICUs
- Hospital M&A Volume Up, Value Down in 3Q
- 50 Years of Fighting Pressure Ulcers Called Into Question
- Douglas Hawthorne—A Chance to Do Something Big
- Why You Should Involve Patients in Nursing Handoffs
- States Rejecting Medicaid Expansion Forgo Billions in Federal Funds
- Small Doesn't Mean Doomed
- Nonprofit Hospital Outlook 'Negative' in 2014