Our Annual Industry Survey: The Challenge to Collaborate
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Healthcare leaders aren't sanguine about the current direction of the industry. Only 25% describe the healthcare industry as being on the right track, with 46% saying it's on the wrong track and 29% undecided. People are more positive about their own organizations, however; 66% say it's on the right track, with just 12% saying wrong track and another 21% undecided. Even so, that right track figure is down from 72% in last year's survey.
The absence of and the need for collaboration is seen in questions that explore not just the business of healthcare, but its clinical aspects as well.
- Care coordination and continuum of care represents the single greatest strategic challenge for clinical quality improvement, selected as top choice by 25%. Second choice, at 21%, is improving patient experience, including patient flow.
- Only 14% of leaders say their organization's care coordination is "very strong." Yes, 45% rate it as being "strong," but one-quarter (24%) can muster only a "neutral" rating and 17% cite it as being "weak" or "very weak."
More than half of respondents see accountable care organizations as worth pursuing, with 53% saying that their organization will be part of an ACO within the next three to five years.
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