"By any marker—Are we making ends meet? Am I paying all my bills?—I'm doing that with seeing a lot fewer patients than most physicians do, and I think I spend a lot more time in each patient encounter, because I've been able to free myself up from a lot of the paperwork," Nance says.
Nance takes pride in a favorable risk assessment by her malpractice carrier. "Every single protective system that they wanted to see we have," she says. "My reviewer here in Illinois said she could count maybe two other practices she has ever given 100% on the risk assessment piece. So I feel that my patients are safe, things don't fall through the cracks, and they're getting pretty excellent care."
This article appears in the June 2012 issue of HealthLeaders magazine.