How Hospitals Engage Seniors Online
Create senior-specific web pages
Sacred Heart Health System in Pensacola, FL, has taken several steps to reach out to seniors online, including a Senior Health Library with links to dozens of topics seniors may be interested in, from hearing loss to pneumonia to nutrition and exercise.
Similarly, Overlake Medical Center in Bellevue, WA, has an Online Senior Resources page on its site, detailing senior-specific services as well as informing them of high-tech options such as the ability to use an online medication tracker and access their personal health records online.<
Overlake's site doesn't just link to these tools, it explains them clearly.For example:
"Personal Health Record—A booklet to keep track of your health and medication history. Read instructions for how to assemble your own Personal Health Record. Download the Personal Health Record PDF to print a hard copy; download the Personal Health Record Word document to keep an electronic account of your medical history. View a list of electronic PHRs currently available."
This explains all the options, from no-tech to low-tech to high-tech, so seniors can choose what they're most comfortable with.
- Providers Lag as Consumers Set Agenda
- ICD-10 Delay Alters Provider, Vendor Prep
- Look Beyond Nurse-Patient Ratios
- Esther Dyson Launches Population Health Challenge
- Crisis Spurs Healthcare Payment Reform in Arkansas
- Payment Reform Naysayers 'Better Wake Up'
- Hospital Groups Back NQF Report on Patient Sociodemographics
- Reform Puts Vise Grips on Physicians
- Reduce Readmissions by Activating Patients to Do 'Self-Care'
- NPP Demand Rising Under Value-Based Care Models