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In Wake of Bombings, How Hospitals Are Communicating

Marianne Aiello, for HealthLeaders Media, April 24, 2013

Communicating with patients, families, staff and the public
All three hospitals wrote status updates to keep the community abreast of any changes to its security status, operating procedures, and instructions regarding appointment cancellations throughout the week, particularly after the bombing on Monday and during the city-wide lockdown on Friday.

MGH, which has nearly 15,000 likes on Facebook, is also using its page to update the public on the status of the marathon victims being treated at the hospital.


MU proposed rules

MGH also used Facebook to share its experts' advice on coping with the horrific events.


MU proposed rules

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