How Google Can Help Nurse Managers
To do so, they analyzed performance reviews, feedback surveys, and anything else that provided data. Once they started digging into the reams of data, they came to a surprising conclusion. What employees valued were even-keeled managers who helped employees work through problems, rather than imposing solutions, who made time to talk with employees, and who took personal interest in their employee's lives and careers.
Although the worlds of Google and healthcare seem a long way apart, these findings make just as much sense in a hospital setting as in Google's high-tech world. Nursing is a stressful profession, filled with hierarchies and bureaucracy. Managers who care about employees' lives and careers and who are supportive are the managers who will work to remove needless obstacles and create positive workplace environments based on civility and respect.
Google realized that its best managers had employees who performed better and who stayed longer. Helping nurse managers value and spend time on these important topics should achieve the same results.
Rebecca Hendren is a senior managing editor at HCPro, Inc. in Danvers, MA. She edits www.StrategiesForNurseManagers.com and manages The Leaders' Lounge blog for nurse managers. Email her at firstname.lastname@example.org.
- As Medicare Advantage Cuts Loom, Disagreement Over Program's Stability
- Doctors Feel Pressure to Accept Risk-based Reimbursement
- Surgical Checklists Unused in 10% of Hospitals, CMS Data Shows
- Centralizing the Revenue Cycle Protects the Bottom Line
- A Fresh Look at End-of-Life Care
- CA Fines 8 Hospitals for Medical Errors
- 3 in 4 Patients Want E-mail Consultations
- Heart Attack Patient Costs Skyrocket Beyond 30 Days
- ACGME Chief Sees 'Huge' Risk of Error in Proposed Assistant Physician Licensure
- 3 Insider Tips on Cutting Costs without Strangling Growth