'CSI' Program Empowers Nurses to Improve Quality Metrics
"I believe when it comes to making changes in healthcare, you really must include the frontline caregivers," she told me, because they're the ones who see what works and what doesn't work.
"The best ideas are not coming from the C-suite when it comes to care delivery," she says. The best ideas, she says, are "coming from front-line staff."
She says this initiative "encourages and requires that kind of environment." During the course of the program, a team of nurses will work with CSI faculty, an internal mentor, and the hospital's CNO to identify issues related to patient care, according to AACN.
Then, they'll develop and implement unit-based projects that aim to improve patient outcomes and decrease hospital expenses. AACN says the CSI Academy will provide each participating hospital with a $10,000 implementation grant to support the teams' learning and project implementation.
According to White, the premise of the program is to provide the tools to the frontline staff in critical care areas to identify and improve the root cause of a certain quality metric.
Each critical care team is asked to identify an area where they would like to see improvements. White says North Shore-LIJ is still narrowing down which issue it would like to focus on improving for the program.
- CEO Exchange: Preparing for Population Health
- Advocate, NorthShore Deal Would Create 16-Hospital System
- Better HCAHPS Scores Protect Revenue
- 3 Strategies for Retaining Millennial Employees
- Narrow Networks Cut Costs, Not Quality, Economists Say
- Power of price: In South FL and the nation, healthcare costs often are shrouded in secrecy
- Two NY hospitals to offer free hip and knee replacement surgeries for qualifying patients in December
- Hospital mergers may lead to higher prices
- Healthcare data of 1 million NJ patients compromised since 2009
- CEO Exchange: Pressure is On to Partner, Drive Quality