Quality Challenges from Within: Findings from the HealthLeaders Media Industry Survey 2010
In terms of implementing best practices, more than half (53%) say that represents a moderate challenge, while 18% viewed it as a major challenge, and 24% as a minor challenge.
"Obtaining the information actually is hard," says Stacey. Organizations often spend a lot of time trying to find out how they can get the best outcomes. This means tapping into resources nationally—and even internationally. "It's just tough to find forums where the best organizations are explaining what it is that they do."
In the area of patient safety, getting hospital staff and physicians to comply with an organization's quality and safety goals was seen as a moderate challenge by nearly half (47%) of those responding; nearly a quarter (25%) viewed it as a major challenge.[Question 29.]
Stacey notes that when it comes to patient safety, it's important to have a process in place "where we can identify . . . and address those problems, because if we can't identify the areas where we have the greatest opportunity for improvement, then those areas continually become problems," he says.
"The process we have is where we measure everything: We know when an indicator falls out of an acceptable range and then we're able to respond quickly enough to address that so it doesn't become an issue down the road."
Note: You can sign up to receive QualityLeaders, a free weekly e-newsletter that provides strategic information on the business of healthcare management from around the globe.
Janice Simmons is a senior editor and Washington, DC, correspondent for HealthLeaders Media Online. She can be reached at firstname.lastname@example.org.
- Providers' Push to Consolidate Roils Payers
- As Retail Clinics Surge, Quality Metrics MIA
- Former NQF Co-Chair Linked to Conflicts of Interest in Journal Probe
- Medicare Cost, Quality Data Tools Weak, Says GAO
- 6 Not-So-Good Reasons for Avoiding Population Health
- CMS Mulls Income-Adjusting MA Stars
- No Employee Satisfaction, No Patient-Centered Culture
- Population Health Pays Off for NY Collaborative
- RN Named Chief Patient Experience Officer
- Evidence-Based Practice and Nursing Research: Avoiding Confusion