Good Catch Program Encourages Reporting Near-Miss Medical Errors
World Series of error reporting
Friendly competition among staff is also used to encourage the submission of good catches at M. D. Anderson. The organization uses a baseball theme as a form of competition, says Massey. Inpatient units form teams—complete with mascots created by each team—and the team that reports the most good catches at the end of each "season" wins.
"We follow the same schedule as the regular baseball season," says Massey. "And around October, we hold a World Series for the two teams in each league that have the most good catches up to that point."
Throughout the year, teams receive safety awards for submitting the most good-catch reports. The teams are also part of divisions, each of which hosts its own divisional playoffs for the most good-catch reports.
Eventually, the teams with the most good-catch reports in each division are eligible for the World Series. Both teams then compete for the championship. Massey and his staff monitor any increase in reporting greater than 10% to make sure there is no padding of results.
At the conclusion of the World Series, the winning team receives a safety award party—usually a pizza/cake party. The team also gets a trophy.
Sarah Kearns is an editor for HCPro in the Quality and Patient Safety Group. Contact Sarah at email@example.com.
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