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ICD-10: Mandate and Opportunity

Marianne Aiello, for HealthLeaders Media, November 13, 2011
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“As time goes on,” he says, “the increased level of detail will in fact lead to better care as more will be known about each patient, and, as important, international populations of patients.”

Because ICD-10 will force healthcare providers to be more granular in their documentation, it will result in more accurate diagnoses, says Lyman Sornberger, executive director of revenue cycle management for Cleveland Clinic Health System. However, organizations that take a negative approach to the mandate are less likely to see positive results, he says.

“Some of [my colleagues] endorse it as a mandate and others recognize that there’s value added,” he says. “I think most are probably somewhere in the middle of the road. Cleveland Clinic Health System has taken on a mind-set that we can either recognize it as a mandate or you can recognize that this is an opportunity to improve patient care.”

To prepare for ICD-10, Cleveland Clinic has been working with auditors and consultants to evaluate its readiness and start training staff.

“What do we need to do not to just meet the mandate, but with our mind-set of being an early adopter,” Sornberger says.

Getting staff on board

A key element in ensuring that the ICD-10 mandate results in improved quality of care is garnering physician and staff buy-in.

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