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What Scares Healthcare CIOs

Scott Mace, for HealthLeaders Media, October 23, 2012

At any rate, my mini-scare survey elicited a variety of fears and concerns.

Leslie Clonch's response spoke to the fears of all HealthLeaders readers.

"I think the scope of what has to be done, and more importantly, the time frame we have to do it in, the pace at which folks have to be able to digest it and embrace it and use it, adopt it, to drive the benefits that we're all trying to get to—I think that's what's worrisome," says Clonch, vice president and CIO of University Health Care System in Augusta, Ga. "It isn't the complexity of the tasks as much as it's the combination of everything kind of happening at the same time, and being able to juggle all these things in a way that is organized and structured, that's measurable, where we can continue to keep people engaged and informed."

Clonch also had choice words for the concerns raised by cloud computing.

"If everything goes to the cloud, how does that change our liability as healthcare delivery systems with respect to patient security and privacy?" she says. "It holds tremendous promise. We need to figure out a way to take advantage of it in a way that's meaningful. We obviously see benefits in it in terms of our ability to restructure cost, to restructure how we leverage our capital, all those kinds of things, but how do we take advantage of it knowing that we still are fully liable for the information we share outside our borders, and will the regulations and the rules ever catch up with that?"

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