A sampling of the attitude of collaboration and innovation exhibited among this year's participants can provide a snapshot of the challenges and opportunities ahead.
On taking risk:
"We think our biggest organizational risk is thinking like a hospital system. Lots of health problems are socioeconomic. If we're going to take risk, we have to go beyond the medical stuff."
– Dennis Dahlen, CFO, Banner Health
On the patient's growing role and emergence as a critical "payer" as deductibles and coinsurance makes up a greater part of each healthcare bill:
"We won't schedule an elective procedure anymore until we figure out how they will pay, and we're changing the formula for physicians so they have a vested interest in getting that collection tool into practice."—Kendall Johnson, CFO, Baton Rouge General Medical Center
On the often exorbitant cost of investment in the electronic medical record:
"The biggest miss we've had as an industry is not standardizing the EMR across the country.
—Linda Hoff, CFO, Meriter Health Services