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CFO Exchange: Healthcare Reform Breeds Innovation

Philip Betbeze, for HealthLeaders Media, August 19, 2013

A sampling of the attitude of collaboration and innovation exhibited among this year's participants can provide a snapshot of the challenges and opportunities ahead.

On taking risk:

"We think our biggest organizational risk is thinking like a hospital system. Lots of health problems are socioeconomic. If we're going to take risk, we have to go beyond the medical stuff."
– Dennis Dahlen, CFO, Banner Health  

On the patient's growing role and emergence as a critical "payer" as deductibles and coinsurance makes up a greater part of each healthcare bill:

"We won't schedule an elective procedure anymore until we figure out how they will pay, and we're changing the formula for physicians so they have a vested interest in getting that collection tool into practice."—Kendall Johnson, CFO, Baton Rouge General Medical Center

On the often exorbitant cost of investment in the electronic medical record:  

"The biggest miss we've had as an industry is not standardizing the EMR across the country.
—Linda Hoff, CFO, Meriter Health Services

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