Addressing the Disrespect Disconnect
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But as health systems work to improve value-based care, nurses see themselves as becoming increasingly important to coordinate care and should have more of a stake in care delivery, the survey of nurse leaders shows. Indeed, nearly one in 10 respondents say he or she believes nurses will help save healthcare, though most (28%) say they see hospitals as the key to righting the healthcare ship, followed by the government (13%).
While most healthcare leaders acknowledge that the industry is in a mess, not one lays the blame on nurses. Of the more than 1,000 survey respondents, most say government is the culprit (40%), followed by health plans (22%), and even 6% cited physicians.
Nurse leaders are in sync with their colleagues in blaming the government for industry woes (37%), followed by health plans (23%), physicians (8%), hospitals (5%), vendors (3%), patients (1%), technology (1%), and nurses (0%).
"I think when they start pointing fingers at who is to blame, why nurses aren't pointed out is because they aren't reimbursed by third-party payers," says Kadlick. "They aren't seen as the ones delaying discharges in acute care settings or ordering unnecessary diagnostic tests in the outpatient facilities."
In an area of disconnect between nurses and doctors, about 77% of nurse leaders said in the survey that the quality of their organization would be positively affected by increasing the scope of care for nurses, while only 10% thought it would worsen. When physician leaders were asked that question, 48% said it would improve, while 26% said it would worsen.
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