Giving Every Patient the Beyoncé Experience
All patient rooms in Children's Hospital Colorado in the Denver metro area are private and feature full-size pull-out beds and storage room to accommodate two family members overnight. Rooms also include a private bathroom with a shower, and some even include tubs for bathing small children.
The large, single-patient rooms at Ohio's Dublin Methodist Hospital include ample family space and were designed to reduce noise, increase privacy, and support family presence in the care-giving process. Sound-absorbing ceiling tiles and flooring have been installed throughout the nursing unit and in common areas, in an effort to reduce noise and enhance privacy. Hospital leaders also decided to eliminate overhead paging to try to keep noise levels low.
If your organization isn't in a position to make all rooms private or install sound-absorbing tiles throughout, there are still several takeaways here. Go the extra mile to make patient family members comfortable, whether that means purchasing futons, providing blankets, or simply asking nursing staff to check in on them every once in a while.
And it’s always a good time to reevaluate patient privacy and noise levels. If your organization regularly uses overhead pages, it may be time to take steps to eliminate that communication method. If you can't install sound-absorbing tiles everywhere, perhaps you can afford them in key areas. Alternatively, you could install white-noise machines in especially loud areas to improve noise levels and improve privacy.
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