Luxury Hospital Facilities Put Patient Experience First
"It is designed with kids in mind," says Julie Pesch, director of public affairs and communications. "[Kid's Advisory Board members] influenced many of the designs on the wall and were instrumental in working with GE to create a yellow submarine-like CT scanner. A salon where the kids can wash their hair was also built at their strong suggestion."
But of course it's not all about the upscale amenities.
"Many of the key designs of the facility are intended to improve care and outcomes for children," says Bruce Komiske, chief of new hospital design and construction. "Lurie Children's has all-private rooms to reduce infection, expanded trauma care capabilities, amenities for families, and creative interiors that provide unique healing environments."
Patient experience on a budget: No room for a patient salon? Partner with a local hair studio to have hair stylists visit patients once a month. It will bring a sense of normalcy to those in for a longer hospitalization—and everyone loves a little pampering. View slideshow.
- Surgical Checklists Unused in 10% of Hospitals, CMS Data Shows
- Doctors Feel Pressure to Accept Risk-based Reimbursement
- Roundtable: To Arrest HAIs, Culture Trumps Campaigns
- Wanted: Nurse PhDs
- 4 Tectonic Shifts Shaking Up Healthcare
- Slideshow: Healthcare Leaders Name IT Spending Priorities
- A Fresh Look at End-of-Life Care
- 3 in 4 Patients Want E-mail Consultations
- New Orleans East Hospital opens quietly, still seeking accreditation
- CVS Ramps Up Retail Clinics with Provider Affiliations