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Luxury Hospital Facilities Put Patient Experience First

Marianne Aiello, for HealthLeaders Media, May 23, 2012

"It is designed with kids in mind," says Julie Pesch, director of public affairs and communications. "[Kid's Advisory Board members] influenced many of the designs on the wall and were instrumental in working with GE to create a yellow submarine-like CT scanner. A salon where the kids can wash their hair was also built at their strong suggestion."

But of course it's not all about the upscale amenities.

"Many of the key designs of the facility are intended to improve care and outcomes for children," says Bruce Komiske, chief of new hospital design and construction. "Lurie Children's has all-private rooms to reduce infection, expanded trauma care capabilities, amenities for families, and creative interiors that provide unique healing environments."

Patient experience on a budget: No room for a patient salon? Partner with a local hair studio to have hair stylists visit patients once a month. It will bring a sense of normalcy to those in for a longer hospitalization—and everyone loves a little pampering. View slideshow.

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2 comments on "Luxury Hospital Facilities Put Patient Experience First"


Stephen H Hays RT(R)(CT) (5/30/2012 at 12:39 PM)
I am curious as to the percentage and quality of care the underinsured can expect at this new luxury facility, if any.

Kathleen (5/23/2012 at 3:16 PM)
This is amazing. However, in this economy, with the fight over healthcare reform and rising costs, I don't think they should refer to any part of this as "luxury"[INVALID]especially if it's done out of necessity, like the private room at children's hospital to reduce infection transmission.