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Show, Don't Tell, Telehealth Benefits

Marianne Aiello, for HealthLeaders Media, April 2, 2014

Its website telehealth page explains how the hospital uses secure video connections, high-definition imaging, and other technologies to allow specialists to diagnose and propose treatment options for patients who are not sitting in the same exam room.

The site also shares a case study about a stroke patient who was able to receive care from Swedish physicians, even though she was at another hospital. It features several videos explaining how telehealth works in each of its service lines, allowing patients to actually see what might otherwise be an abstract concept.

"Many patients aren't able to make the journey into the city or they don't have the specialty care available in their local communities," Sherene Schlegel, Swedish's director of telehealth, said in a video. "So with the use of telehealth and telemedicine programs, we're able to bring these services to their local communities and to deliver care they wouldn't otherwise have access to."

Cue the Video
Miami Children's Hospital also uses video to showcase its telehealth services. One three-minute clip, called "MCH Anywhere" invites viewers into its high-tech Telehealth Center.

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1 comments on "Show, Don't Tell, Telehealth Benefits"


Sandy Clark (4/8/2014 at 5:07 PM)
I share the telehealth vision described in quote "Our vision is that any patient anywhere in the world, whether it's 50 miles north of here or 5,000 miles away can contact Miami Children's Hospital and get the correct specialist on the case so that the child receives the right care as soon as possible,". As I understand the billing rules surrounding telehealth services, the provider of care must be clinically licensed in the state where the patient is sitting at the time care is provided. If this is indeed the case, how are you effectively and efficiently able to staff clinicians to meet the needs of patients requiring care on an urgent basis. Thank you in advance for sharing your insight. sandy