Reporting and data give physicians a way to provide better care. Reporting also increases ways practices can be profitable as they identify efficiencies, streamline care and pursue best practices around these efficiencies. Through EHR, practices can identify where and when they are increasing revenue, all the way through scheduling, wait time, office visit length and more. The real story of the changing healthcare landscape is, and will continue to be, all about reporting and connecting. Also, the quality of care will increase and patients will take health more personally and seriously because they have more ownership over their healthcare regime.
From this point onward, healthcare will be about electronic records and connection: connection to a system, and electronic health and information exchanges between physicians and their patients. Connected services are essential, as are accuracy, security and increased efficiency.
Connection and EHRs will continue to be the foundation for increased efficiency in the medical office, and leading to patients’ better understanding of health and to taking ownership of their care. The new healthcare economy -- as it relates to interconnected services and interoperability, is changing the way vendors must communicate to physicians and healthcare -- is being driven by the healthcare consumer, so it is our job as members of the healthcare technology industry to be “physician-focused, patient-centric” and to continue producing the products that serve consumers as they seek greater ownership of their health information and desire to have an “always on” connection with their care providers. As such, we must support physicians so that they are able to continually meet their patients’ expectations.
Regarding safety, physicians using an EHR are much less concerned about security than patients or physicians in the market for an EHR. Once they begin using an EHR, much of their fear and apprehension is alleviated. Understanding the thoughts, needs and opinions of these EHR users, and healthcare consumers allows us to speak to their concerns and meet their needs.
Tony Ryzinski is senior vice president of marketing, Sage Healthcare Division.