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Despite Challenging Payer Mix, Health System Grows

Rene Letourneau, for HealthLeaders Media, March 24, 2014

"We are working with the chancellor of education in our home borough, where, unfortunately, a large percentage of children live in poverty," he says. "They go to schools that have no gymnasium, and they have no physical activity. Many don't have a healthcare provider other than an ER or a hospital bed. They don't access the system in a regular way, which is how you ultimately promote good health over a lifetime."

Montefiore also identifies high-risk patients so it can maintain communication with them in an effort to provide better, more-efficient care and keep them out of the hospital.

"Through technology and our care management system and workflows, which are increasingly automated and electronic, we are staying in touch with patients, particularly those that have high needs that can be addressed most successfully in the community," Perlman says. "You have to stay in regular contact with patients, and in some cases, their significant others for elderly patients and children, in order to ensure they are actively engaged in trying to manage whatever medical burdens they have."

Working Smarter to Create Efficiencies

In addition to achieving top line growth through its recent acquisitions, Montefiore is also continually seeking to cut supply chain costs and improve its revenue cycle through the use of automated workflows and process improvement initiatives.

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