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11 Hot Healthcare Buzzwords for 2011

Cheryl Clark, for HealthLeaders Media, January 6, 2011

9. Checklists, Checklists. Look for increasing agreement that these strategies – step-by-step protocols for catheter insertion or time-outs and counts in surgical procedures to prevent adverse events and infections. While there is some objection from providers who say that checklists' success are primarily attributable to a "Hawthorne" effect, (which holds that people perform better when they know they are being watched), don't expect those naysayers to block this trend.

10. Medical Apps. Whether it's on an iPhone, iPad or other mobile device, look for healthcare to be informed and prescribed, delivered, and monitored by doctors and patients using mobile apps. It might sound trivial to joke that "The App will see you now," but increasingly patients will use these devices to check and transmit their glucose levels, and physicians will use them to detect and treat abnormalities.

11. Medical Loss Ratio.
Affordable Care Act, insurance companies are now required to spend no more than 15% to 20% on administrative expenses such as
executive salaries, overhead, and marketing, and the rest must be spent on patient care and/or quality improvement. Moreover, they must be transparent about how they spend their money. The act covers plans that insure nearly 75 million insured Americans.


Cheryl Clark is senior quality editor and California correspondent for HealthLeaders Media. She is a member of the Association of Health Care Journalists.
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2 comments on "11 Hot Healthcare Buzzwords for 2011"


Wayne G. Fischer, PhD (1/7/2011 at 8:47 AM)
The NEJM article that mentions "creative destruction" is *not* Nov 11th - but rather Dec 30th. Unfortunately, like most who are ignorant of the basics of continual and breakthrough improvement (in quality, safety, costs - whatever...), the authors suffer from the delusion that setting (implicit) goals and redefining incentives will somehow empower *and* enable organizations to transform themselves. Alas,were that thru...

Barbara Watkins (1/6/2011 at 11:56 AM)
Cheryl: You forgot my favorite "meaningful use!" That is a huge buzz word for physicians and EHR. Barb Watkins Administrator Heart & Vascular Center of Arizona