Hospital's 'No-Wait' Culture Slashes Costs
It's all part of what Milton says is a no-wait culture organization-wide, primarily focused on improving the patient experience.
"Whether with value-based purchasing or specifically with HCAHPs, we look at wait times from an ER patient from the time when they're registered to when they see the physician, to when the decision was made to admit, to when the patient gets to the room. Those stats we look at daily," he says.
And they're not finished with the potential of RFID tagging.
"The GE guys are on me to tag employees," he says. That initiative has to do with hand hygiene and infection.
"I'm willing to be an early adopter with minimal financial risk to test out this technology, which records whether caregivers go into patient rooms without using the sanitizing dispenser," says Milton. "I'm going to know if you're doing that. If that reduces infection rates, we'll save a lot financially and also the patient will be safer."
Philip Betbeze is senior leadership editor with HealthLeaders Media.
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