Show, Don't Tell, Telehealth Benefits
"Our vision is that any patient anywhere in the world, whether it's 50 miles north of here or 5,000 miles away can contact Miami Children's Hospital and get the correct specialist on the case so that the child receives the right care as soon as possible," Jacques Orces, MD, chief medical information officer for MCH, says in the video.
This method of showing, rather than telling, is exactly what the telehealth movement needs in order to truly connect with patients. This sort of technology can be daunting and seem impersonal, so walking patients through the process may help them to wrap their minds around it and come to understand the benefits.
Despite my mostly facetious complaining earlier, I know I'm lucky that all it takes is a couple of trains and a bus to get to a world-class healthcare provider. But for countless of patients, telehealth will allow them to receive a level of care they wouldn't have dreamed about even ten years ago. Now, it's up to hospital marketers to make sure they're aware at the services available.
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