Ending Kneejerk Responses to Medical Errors
Everyone is responsible for their own actions and behavior. So if the investigation discovers a nurse was reckless or intentionally disregarded important safety safeguards, then the person receives punishment, such as suspensions or termination. However, incidents of intentionally reckless or criminal behavior are rare. Most incidents are completely unintentional and clinicians are devastated after making a mistake.
"You can't punish the person more than they punish themselves," says Raso. "There is nothing worse than the punishment that someone who makes a mistake inflicts on themselves."
Rebecca Hendren is a senior managing editor at HCPro, Inc. in Danvers, MA. She edits www.StrategiesForNurseManagers.com and manages The Leaders' Lounge blog for nurse managers. Email her at email@example.com.
- CVS Ramps Up Retail Clinics with Provider Affiliations
- 4 Tectonic Shifts Shaking Up Healthcare
- Drug Pricing 'Tantamount to Greed,' Lawmaker Says
- Wanted: Nurse PhDs
- Contradictory Obamacare Rulings Issued by Appellate Courts
- Study Puts Spotlight on Preventing Fall-Related Injuries
- As HIPAA Breaches Accelerate, Tools Lag
- Roundtable: Life After a Healthcare Organization Acquisition
- The Infection-Busting Treatment Payers Don’t Want to Talk About
- Medical Errors Third Leading Cause of Death, Senators Told