Stop Tolerating Bad Managers
Give nurses the language skills they need to respond to bad managers and to communicate effectively with them. Bartholomew recommends investing in confrontation education for managers and for staff, staging communication workshops, creating written standards of behavior that include examples and which everyone must sign, and holding role-playing workshops where people get to practice good behavior and how to confront bad behavior.
By doing so, leadership can “change the culture from fear to peer,” says Bartholomew.
I say it’s time to end this nonsense. Everyone has the right to be treated respectfully. Managers who can’t follow the standards of behavior should shape up or be shown the door.
Rebecca Hendren is a senior managing editor at HCPro, Inc. in Danvers, MA. She edits www.StrategiesForNurseManagers.com and manages The Leaders' Lounge blog for nurse managers. Email her at firstname.lastname@example.org.
- How Top-Ranked MA Plans Earn Their Stars
- WellPoint Dominates Nearly Half of Markets, AMA Says
- CMS Offers Some ACOs $114M for 'Upfront' Costs
- How Hospitals Can Become 'Upstreamists'
- Ebola: Second TX Nurse Diagnosed After Improper Protective Gear Application
- Providers Ask HHS to Address EHR Interoperability Barriers
- 5 Digital Marketing Efforts Every Hospital Should Try
- 16 Medicare Advantage Plans Earn 5-Star Ratings
- Ebola: A Call for Designated Hospitals
- The Drug Price Reform Debate