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Leapfrog Hospital Safety Scores 'Depressing'

Cheryl Clark, for HealthLeaders Media, May 9, 2013

Big Names, Low Scores
For example, the Cleveland Clinic Foundation received a C, up from a D last November. Intermountain Medical Center in Murray, UT received a C. New York Presbyterian Hospital, Columbia, and New York Presbyterian Hospital, The Allen Pavilion in New York City both received a C, both down from A last fall.

Gundersen Lutheran Medical Center in LaCrosse, WI, received a C, down from a B. And Barnes-Jewish Hospital in St. Louis, MO received a C, the same score as last fall.

Some poorly scoring hospitals last fall improved, including the University of California Los Angeles Ronald Reagan Medical Center, which last fall received an F, but this time improved to a D.

Reaction
Some hospitals that received an F score responded to HealthLeaders Media's requests for comment:

We are disappointed, but not surprised by the latest Leapfrog rating and know that it does not reflect in any way the quality of care the Ronald Reagan UCLA Medical Center provides its patients. In fact, UCLA Medical Center, Santa Monica received an "A" rating from Leapfrog. The timeframe Leapfrog used of 7/1/2009 to 6/30/2011 continues to include 1 occurrence, which dramatically affects our overall rating. We expect to see significant improvement going forward based on newer data as well as full implementation of our electronic health records system."
—David Tate, spokesman, UCLA Ronald Reagan
At Memorial Hospital, safety and quality outcomes are always a top priority. Our hospital has never participated in a Leapfrog Survey; however, our publicly reported CMS/Hospital Compare data demonstrates that care at Memorial Hospital is provided in a safe environment that is equal to, and in many areas better than, national safety scores of peer institutions."
—Pam Jensen, president, 186-bed Memorial Hospital of Fremont, OH
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1 comments on "Leapfrog Hospital Safety Scores 'Depressing'"


Jeremiah Snodstein (5/16/2013 at 1:57 PM)
These quotes alone show Leapfrog's scores lack credibility: For example, Exeter Hospital in New Hampshire received an A in the Leapfrog score, up from a B last fall. But federal reports last year noted lax infection control practices that may have led to a technician allegedly infecting some three dozen Exeter patients with hepatitis C. Parkland Hospital in Dallas came close to losing hundreds of millions in annual Medicare payments after a series of federal investigations revealed critical quality issues in 2011 and 2012. Yet Leapfrog's scorecard gives Parkland an A, up from a B last fall.