Doctors in Residency Fail Tests of Common Courtesy
He adds, "when I'm the attending physician, I walk in on rounds with the whole team, introduce myself and put out my hand to shake the patient's hand, and then make the intern who is going to present the case sit down with the patient in a chair next to the bed. I'm showing them how I think it should be done. And they go, 'You know, that's how Dr. Feldman does it, so I should be doing it that way.'
"We teach this in medical school, but then we don't do a good job following up with that in residency education."
Feldman emphasizes that interns should introduce themselves and engage in all four other behaviors during every patient encounter, even if they have seen the patient before. That's because for any patient hospitalized, the experience "has got to be daunting. They've met several emergency room physicians, the intern that's going to take care of them, the whole Hopkins team that rounds the next morning, possibly a pharmacist, a case manager, social worker, a head floor nurse, senior residents, attendings, and maybe a specialty consultant or surgeon.
"So it shouldn't be a lot for us to take 10 seconds to say who we are. If I introduce myself again and the patient says, 'Of course I know who you are Dr. Feldman,' then I know I've done my job."
- Drug Pricing 'Tantamount to Greed,' Lawmaker Says
- Surgical Checklists Unused in 10% of Hospitals, CMS Data Shows
- The Infection-Busting Treatment Payers Don’t Want to Talk About
- CVS Ramps Up Retail Clinics with Provider Affiliations
- Wanted: Nurse PhDs
- Study Puts Spotlight on Preventing Fall-Related Injuries
- 4 Tectonic Shifts Shaking Up Healthcare
- Doctors Feel Pressure to Accept Risk-based Reimbursement
- Contradictory Obamacare Rulings Issued by Appellate Courts
- Ascension, Carondelet to Partner with Tenet, Dignity Health