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Tips to Engage Nurses in Mandatory Training

Jo-Ann Byrne, RN, for HealthLeaders Media, January 25, 2011

3. Create an Engaging Theme

For the third year, we decided to pull out the big guns and our instructional designer outdid herself. This year’s theme centers on a Mexican fiesta. As participants work their way though the program, they will earn parts of Pedro’s party wardrobe, ultimately ending up at a fiesta, music, dancers, and all.

The program is introduced by a video clip of our instructional designer giving the directions for navigating the various modules that comprise the activity. She also introduces “Pedro” and tells participants they will help Pedro get to the fiesta by accurately answering quiz questions throughout each module and ultimately completing the post test at the end of the activity. Each quiz question is introduced by a graphic that represents a member of the education department. We believe this adds another layer of personalization and interaction to the module. We also made answering quiz questions more interactive. For example, some items can be dragged, such as by placing specific types of trash in the correct receptacle.

We learned that offering a prize worked well last year as an incentive to have all staff complete training. So in keeping with our theme, this year’s first department to have 100% participation (which also means successful completion of their post- tests) will win a piñata full of candy and trinkets.

The content experts who have tested this year’s program for us were handpicked to represent a cross section of staff throughout the organization. They are overwhelmed by the enhancements. Without exception, they have agreed that we have taken non-exciting content and made it fun to review and learn.

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