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HIT Security Hinges on Mobile Device Management

Scott Mace, for HealthLeaders Media, June 19, 2012

Then there's managing the mobile devices that the healthcare systems themselves are buying for their employees, both for their utility and to keep employee satisfaction high.

"You can't give somebody an iPhone or an iPad and then tell them they can't install anything," Brady says. "Everybody up to and at the management level [would] riot and revolt. They won't accept that."

Until 4 months ago, Hawaii Health itself was a Blackberry-only shop, but now that it is implementing the Siemens Sorien electronic medical records system, the organization has come up with its own policy to permit Android and iOS devices as well, Brady says.

Research in Motion, maker of the Blackberry, traditionally has been strong in the mobile device management space. A lost or stolen Blackberry quickly becomes useless to someone seeking to compromise the data on that device, due to the ability to remotely wipe the device. On the Android and iOS platforms, tools from Good Technology are performing that security duty, Brady says.

But mobile devices are made up of many parts, and if just one of them is out of whack, the efforts of health IT managers can be stymied. All mobile carriers permit installation of the Good Technology mobile device management software, except one: Verizon.

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1 comments on "HIT Security Hinges on Mobile Device Management"


Ann Unitas (6/19/2012 at 4:44 PM)
Scott - You hit the nail on the head. Policies and rules will not keep providers from using whatever tools available to do their jobs effectively, and mobile devices are an essential part of the toolkit. It is clearly not practical to expect all users to tweak configurations on their personal devices, yet that is the only proposed solution I hear much about. Apollo offers an app that lets professionals use their mobile device camera without risking unauthorized use of the picture. It doesn't solve the whole problem - but it addresses the most common, concerning, use of personal devices. Thanks to people like you, we'll get there!